EXCELLENT
Wasp Nests Under Roof Tiles – A Common Problem for Harworth Homes
A few minutes spent gathering details before you ring makes the call quicker, the price more accurate and the visit smoother for everyone.
Why the call matters
When a wasp nest is at roof level, the phone call or form is the first part of the job. It is where the technician learns what they are dealing with, and where you learn what it will cost. Because the price is confirmed before anyone travels, the clearer your description, the more reliable that price is. A vague account can lead to a surprise on the day, which nobody wants.
None of this requires expertise. You do not need to know what type of wasp it is, how big the nest is or exactly where it sits. You just need to describe what you can see from the ground, in plain words. It takes a few minutes to prepare and saves a good deal of time later.
Think of it as the same preparation you would do before ringing a plumber or an electrician. A few details, offered up front, change a vague enquiry into a clear job.
The notes worth taking first
Before you ring, go outside on a dry afternoon, stay well back from the house and note the following.
- Which side of the building has the wasp traffic, front, back or side.
- Roughly how high up the entrance is, for example level with the upstairs window or the gutter.
- What the entrance looks like: a gap between tiles, a hole in a board, a join at the edge of the roof or somewhere else.
- Whether the traffic is steady or in bursts.
- Whether there are wasps inside the house and which rooms.
- Anything under the area that could affect access, such as a conservatory, a garage or a shed roof.
Do not approach the entrance for a better look. A photograph from the garden, taken with zoom, is more than enough.
Keep the notes short. Five or six lines are plenty, and a hand-drawn sketch of the house with an arrow pointing to the entrance can be better than a paragraph of description.
A neat trick is to take your photograph and your notes at the same time, in the late afternoon, when wasp traffic is usually at its easiest to follow.
Save both on your phone so they are ready when the technician asks.
Questions you may be asked
On the phone, expect a few simple questions. They are there to help, not to test you.
- What is the address and what is the best number to ring you on?
- Where exactly on the building are the wasps going in?
- How long have you had them, and have they been getting busier?
- Is anyone in the house allergic to stings, and are there small children or pets?
- Is it a house, a flat or a commercial building, and do you own it or rent it?
- When would you like the visit, and is there anyone who can show the technician where to look?
If you rent, say so, and if you need the landlord’s permission, mention it. The same goes for a business. Having the right person aware of the booking avoids delays on the day.
Do not worry if you cannot answer everything. “I am not sure” is a perfectly good answer, and the technician will work out the rest when they arrive.
If the call is taken by a technician who is out on another job, they may ring back, so keep your phone with you and let them know the best time to reach you.
What you will be told in return
In return, you should hear about the price, the timing and anything that might change. Treatment is a fixed £70 per nest, and a second nest on the same property is £25 extra. There is no call-out charge. The figure is confirmed by phone before the technician visits, and only if the nest needs special access equipment to reach might it be higher. You would be told that before any work and could decline.
You can also ask about practicalities. Ask when the technician can come, whether anyone needs to be in, whether the empty nest can be taken down and whether there is anything you should do or avoid beforehand. Technicians are fully insured and qualified, and the service runs seven days a week, with same-day visits offered.
Nothing is done until you have agreed, so you can think about it if you need to.
It is worth writing down what you are told, including the price and the agreed time, so that the household is clear about what to expect. If anything changes on the day, you will have a record of what was said.
Booking in Harworth
The quickest way to book is the online booking form or the contact page. When you submit a form, the technician in your area is alerted by SMS and email, seven days a week, and will usually get in touch. If you prefer to speak to someone directly, the number is 07798 792 774. Domestic and commercial customers in Harworth and the villages around it are covered.
On the form, there is space to describe the problem. Use it for your notes. Something like “wasps entering under the tiles on the right-hand side of the front roof, level with the upstairs window, about a dozen visible at any time” is ideal. The technician can read it before they ring you back.
While you wait, keep everyone away from the wall beneath the entrance, keep windows nearest the nest closed and stay off ladders.
Once the visit is booked, you only need to keep clear of the nest and make sure the technician can get to the right part of the house.
Wasps on your property in Harworth?
Fixed price £70 per nest, no call-out charge, same-day service available.